Returns Policy

When you purchase online with Low-E Lighting, you have a statutory right to return a product  up to 7 days after your order has been delivered (cooling off period).

We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the product to us and we will organise a refund (excluding delivery cost).

Any breakages or damages must be reported within 24 hours of purchase/delivery.  We are not liable for any breakages/damage caused during postage transit.